In this section, I've shared some case studies from my time at Scholastic Book Clubs that gave me a deeper understanding of the challenges teachers and families face when selecting books for kids. It was eye-opening to hear directly from teachers about their struggles with tight budgets and literacy issues in their schools.

In our annual teacher panel interviews, we dedicated time to truly listen and understand the feedback provided. The insights shared were incredibly valuable, guiding us in making meaningful adjustments to our designs. By integrating these suggestions, we enhanced our platform to directly address the concerns raised by educators.

Overall, these conversations were pivotal in shaping our design process. They reminded us of the real-world challenges our users face and inspired us to create solutions that truly meet their needs.